Service
Payment Operations
Processing, reconciliation, and management of trader payouts, challenge subscriptions, and refunds — accurately and on time, every time.
Payout Accuracy Isn't Optional. It's Your Reputation
Delayed or incorrect payouts are one of the fastest ways to lose trader trust. ROTEX manages your full payment operations — eligibility checks, processing, reconciliation, and reporting — so your traders get paid accurately and on schedule.
Optimize Your Payouts
How It Works
The Payout Lifecycle We Manage
Request Received
Trader submits payout request through your platform or portal.
Eligibility Check
We verify rule compliance — profit split, drawdown, minimum days, and any custom conditions.
Approval or Rejection
Approved requests are queued for processing. Rejections are documented with clear reasons communicated to the trader.
Processing
We submit the payment through your provider, track status, and confirm successful transfer.
Reconciliation
Completed payouts are reconciled in the back-office, records updated, and included in the daily financial report.
Scope of Service
Everything We Manage for You
Payout Eligibility Verification
We check every funded account payout request against your firm's rules — profit split percentages, minimum trading days, drawdown compliance, and any custom eligibility conditions.
Payout Processing & Coordination
Once verified, we process and coordinate payouts through your payment service providers — managing submission, tracking, and confirmation for every transaction.
Subscription & Challenge Fee Management
Processing incoming challenge and subscription payments, reconciling them against trader records, and maintaining accurate revenue logs for your reporting.
Refund Handling
Managing refund requests in line with your refund policy — verification, processing, and documentation — with clear audit trails for every refund actioned.
Payment Reconciliation
Daily reconciliation of all payment gateway transactions against back-office records — identifying discrepancies, resolving mismatches, and maintaining accurate financial records.
Multi-Currency & Multi-Method Support
Handling payments across multiple currencies and payment methods — bank transfers, crypto, e-wallets, and card processors — coordinated through your existing payment infrastructure.
Accurate payouts. Every time.
Let ROTEX manage your payment operations so your traders get paid correctly, on schedule, and with full transparency.
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